Improve research labs efficiency

Helping Prismea build the next generation laboratory information management system (LIMS) through identifying current and upcoming industry trends, conducting competitors analysis, prospects and stakeholders interviews.

Surfacing the desires, pain points, needs and relevant journeys and scenarios (researchers, managers, managers of managers) has been invaluable.

We have then been validating solutions via various releases, facilitated by the build of a design system to support a scalable responsive framework, as well as device specific solutions.

for flows

We had to rethink the semantic link between objects, processes and teams


I started with a heuristic evaluation of the initial MVP, interviewed its users and reconfirmed goals and desired outcomes. 


It was critical to also do a deep dive into the domain, its key players and trends. Follow up interviews with experts helped contextualise the findings.